We accept PayPal & credit cards. Etsy has a helpful article on how to check out here: http://www.etsy.com/help_guide_checkout.php
✦ RESERVATIONS ✦
We will reserve most items for up to 7 days without a down payment to customers who are fully committed to purchasing within time frame. Again, this service is only available to customers who are 100% dedicated to purchasing the items. Please contact us first if you have interest in reserving an item(s). If listing is purchased by someone other than the customer it is reserved for, the item cannot be sold and store credit of listing price will be granted; refunds will NOT be issued.
✦ LAY AWAY / PAYMENT PLANS ✦
Merchandise is eligible for a payment plan if its costs exceeds $100. We are happy to offer flexible payment plans. A down payment which applies to purchase price of order is required within 7 days. The piece must be paid in full within 90 days and payments are non-refundable and non-transferable. Please contact us if you are interested in lay away / payment plans.
✦ PA STATE SALES TAX ✦
6% tax will be added to applicable orders for PA residents only. (Our business is located in PA, so we are required to charge state sales tax to our fellow residents.)
✦ COUPON CODES ✦
Periodically, our shop runs sales and discounts are given with coupon codes. To receive the discount the buyer MUST enter the coupon code at checkout. We cannot refund the discount after the purchase is made. If you need any assistance with coupon codes, please message us BEFORE you submit your order.
✦ U.S. / DOMESTIC SHIPPING ✦
We ship via USPS (United States Postal Service), which includes a complimentary tracking number for all orders within the U.S. The tracking number will be automatically e-mailed to you after the order is sent out. Standard U.S. shipping is sent via First Class Mail. After payment is cleared, you can typically expect your package in 3-7 business days if you are a customer from the US.
✦ INTERNATIONAL SHIPPING ✦
We offer worldwide shipping! In fact, about 1/4 of our orders are international! We ship international orders using USPS First Class International. This service does not always offer full tracking information. International First Class packages typically take 2-4 weeks for arrival, but can take up to 6-8 weeks, depending on the custom's process in your country.
Please note - some countries may charge import taxes, customs, and fees. Before purchasing, please be familiar with your countries' import policies . Maejean Vintage is not responsible for these fees.
International customers - We are honest and lawful regarding items values on customs forms. Please do not ask us to alter these values, thank you!
✦ EXPEDITED SHIPPING ✦
We do offer expedited shipping services for domestic and international orders via Priority Mail & Priority Express Mail, which are available at checkout.
✦ RETURNS & REFUNDS ✦
We are flexible and will always do everything we can to make sure our customers are happy! If you are not satisfied with your order, please contact us first. Returns & refunds will be honored if we are notified within three days of the customer receiving the item. Shipping fees are nonrefundable; buyer pays return shipping.
Please note: It is the buyers responsibility to read each listing in entirety before purchasing. Orders cannot be cancelled after payment has been submitted. We can not issue refunds because part of the description / listing was overlooked. Also, please take time to view all photos and zoom in on the pictures before purchasing.
Layaway items and resized / altered pieces are not eligible for return or refund.
✦ RE-SIZING RINGS ✦
We are happy to re-size rings through our reliable local jeweler who specializes in antique jewelry. He is generally able to downsize rings by a maximum of 2 sizes for $35 and increase the size by a maximum of 2 sizes for $55. Our jeweler typically completes re-sizing within 1-2 weeks.
If you are interested in our jeweler's services, please contact us BEFORE purchasing a ring.
Please note: we do NOT offer re-sizing services on gold filled or sterling silver rings. However, some jewelers may offer these services. You could also check with your local jeweler to see if resizing vintage / antique rings is a service they offer.
✦ TREATMENTS ✦
Many gemstones on the market are treated or enhanced in some way. It is estimated that up to 80% of gems have had treatment. Gem treatments have occurred for centuries, including heat treatment which is one of the most common. Gemstone treatment is considered to be any process conducted by man beyond cutting and polishing a gem which can improve the appearance and durability. Please assume gemstones potentially have been treated unless the listing specifically notes otherwise. We always disclose all information to the best of our knowledge!
✦ JEWELRY CARE ✦
Although vintage and antique jewelry has already stood the test of time, it deserves special care. We recommend removing jewelry prior to hand washing, vigorous activity, and prior to sleeping. Please note that some gemstones such as opals and pearls are particularly fragile and require extra care and precaution. Please take your occupation / lifestyle into account to help decide what kind of jewelry is best suited for you. If you would like any assistance with selecting a piece durable for your particular needs, please message us. We stand behind our jewelry 100% and guarantee it to be exactly as stated in the listing. After we ship the piece out, it is the buyer’s responsibility to ensure proper care, maintenance, and possible repairs. We advise that jewelry worn frequently be inspected by a trusted jeweler every six months. This is a good preventative measure to confirm all prongs are intact and gemstones are secure.
✦ BABY / CHILDREN’S JEWELRY ✦
Items stated as children’s / baby jewelry should only be worn by young children under close adult supervision. Small items may present a choking hazard to children. Baby rings were often worn for special events such as baptism or photoshoots, and were taken off right after.
✦ GEMSTONE WEIGHTS ✦
Gemstone weights are measured with stones in mounts, using size gauges and MM measurements, unless otherwise noted. For gemstone weights to be 100% accurate, the gemstone must be removed from the setting and weighed on a scale. Please note that our measurements are approximate.
✦ PHOTOGRAPHY / COLORS ✦
All of our jewelry is shot in natural, unfiltered light. Please be aware that the appearance of colors can vary based upon your monitor & display settings. We always try to photograph & describe colors to the best of our ability.
✦ VINTAGE AND ANTIQUE CHARACTER✦
Maejean Vintage offers all genuine and antique items, not reproductions. Our items are pre-loved and beautifully aged. Please expect minor signs of wear and unique character. We describe and photograph all imperfections to the best of our ability. All our pieces are genuine vintage and antique with unique histories!